(Photo credit: Wikipedia)

While we don’t often discuss insurance coverage issues here at Construction Law Musings, occasionally a case comes up that makes the grade for a post.  One such case was Erie Insurance Exchange v. Salvi, where the question of an “occurrence” that warranted coverage and defense under an insurance policy was at issue.  That case discussed this key question in a residential construction context based upon poor workmanship. A recent case out of the Western District of Virginia federal court analyzed this coverage issue in the commercial context.

In Nautilus Ins. Co. v. Strongwell Corp., the Court considered a challenge by the insurance company, Nautilus, to its duty to defend based on both the definition of “occurrence” and the definition of “property damage.”  Nautilus filed a declaratory judgment action seeking a declaration that it need not either defend or indemnify because the extrinsic evidence (as distinguished from the “eight corners” of the policy) precluded coverage for the types of claims made by an owner and by extension a general contractor in a separate lawsuit.

The Virginia Court rejected the argument that extrinsic evidence can be used by an insurer to determine the duty to defend and relied on the so called “eight corners rule” to find a duty to defend because the allegations of the Missouri complaint had enough in them to potentially implicate coverage.  The court further determined that where, as in the case before it, an allegation does not clearly fall within an exclusion, the duty to defend (if not to pay) exists.

As always I recommend that you read the case (linked above in .pdf) for yourself and that you consult a Virginia construction attorney to determine whether you should pursue your carrier for a defense of any construction claim made against you.

What do you think of this case?  Is there a wrinkle I missed?  Let me know.

If you find this Musing to be interesting and have a comment, please join the conversation below and subscribe to keep up with the latest information.

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For this week’s Guest Post Friday here at Musings, we welcome back Rob Mathewson.  In his role as CEO, Rob handles strategy and partnerships for Geedra in addition to overseeing technology architecture and implementation. He has spent twenty years in sales and marketing management roles with experience in industrial, consumer and construction markets. Rob believes the construction industry is ripe for innovation, based on its massive size, yet low productivity. Even with such inefficiencies, a building still rises from the ground. Rob’s goal with Geedra is to leverage technology to increase transparency and communication so that projects can be completed with less risk, effort and cost. Prior to founding Geedra, Rob was the Chief Marketing Officer for Construction Documentation Services, where he was responsible for sales, marketing and business development. He spent 15 years in the chemical distribution business, including eleven years as the Northwest Branch Manager of a $50 million distributor. Rob was the founder and CEO for On The Spot Games, a board game startup. He is currently in the midst of a streak of over 2,900 consecutive days without a bad hair day.

An avid mentor himself, his own business inspirations come from problem solvers like Dean Kamon, innovative communicators like Seth Godin, fierce competitors like Lance Armstrong and global gurus like Thomas Friedman. When he’s not creating innovations in the construction industry, his passions include bike riding, throwing the ball around with his kids, and cooking. He is an accomplished public speaker and is a past president of Emerald City Toastmasters. Rob holds a B.S. in Manufacturing Engineering from Boston University and a MBA from Seattle University.

Construction folks are a focused bunch. Once a contractor signs a deal for a project, its team will immediately get to work generating and then executing a construction document set. For the entire duration of the schedule to follow, the construction team eats, sleeps and dreams about those documents. Their monomaniacal efforts continue until a building rises up from a patch of dirt in a matter of months.

Though, when the dust clears on a project, the typical team is ill-prepared for what happens next.  As the owner’s team shifts their attention from the project to their shiny new building, the construction team is presented with a harsh reality; their beloved document set loses relevance with each passing day.  A condition that I’ll call “Contractor’s Remorse” sets in, as the team hands off a document set that is destined for a (virtual) dusty file cabinet, hardly to be looked at again.  Why? In reality no one on the owner’s team has the time, capability or wherewithal to make heads or tails out of much of the document set. To put it more plainly, facilities managers don’t do BIM!

However, it doesn’t need to be this way. If a contractor’s team can extend their value horizon beyond a building’s warranted life to include its entire usable life, then they might realize that their opaque document set cannot deliver value to an owner or anyone else within a building’s ecosystem. Changes are necessary in order to retool construction docs so that they can both support a building’s continuing operation as well as its construction.

There are several areas in which contractors can offer improvements from the status quo. Such improvements will provide the owner of the building blocks of information that can provide long-term utility for an owner’s organization. I’ll discuss one example in this post with more to come in the future

(Note – I welcome others to contribute their own examples of improvements that contractors can offer for the benefit of others in the Building Ecosystem.)  To start, let’s consider my favorite medium; construction photos.

Construction photos traditionally have been used for reporting project progress, recording as-built conditions and, as readers of this blog know all to well, provide evidence for claims resolution. Recently with the advent of smart phones, photos have become essential for in-project communications between the project team and  off-site players including designers, consultants and inspectors.  Digital images are also a powerful way to convey processes (e.g. “How to install flashing”), record events (weather, accidents, etc.) and a variety of other applications.  Once the owner occupies a building, photos can continue to play an important role in supporting building operations by adding value to many operational areas including maintenance, marketing and security to name just a few.

Think of the benefits to an owner and all others in the building’s ecosystem, if the owner’s team had easy, searchable access to a full archive of photos that conveyed the entire history of a building. The overall reduction in risk and associated cost savings would be significant and just the tip of the iceberg when considering the many economic benefits.

The key to realizing these benefits sits in a contractor’s hands, if only they would stop burying their photos within their existing document sets and instead, organize photos using more accessible system that an owner could adopt and continue to utilize indefinitely. Currently the most popular systems for project photo storage utilize a Cloud-based document storage solution (Dropbox, Sharepoint, etc.) that organizes photos in date-coded folders. Such archives can include tens of thousands of photos that offer little contextual information for people outside the construction team. While there have been some recent innovations that enable contractors to map photos on blueprints, or integrate them with BIM models, these solutions are an extension of the construction document set and add little value for those outside the construction team.

An alternative solution should offer these qualities at a minimum:

• Cloud storage with secure access through an admin.
• A searchable index that enables photo searches using common terms (e.g. Room #, Level or standardized keywords)
• Multiple input methods for new photos (mobile phone apps, server imports, etc.)
• A way to connect photos to construction documents, maintenance records, property management systems and other relevant operations.

If a contractor were use a system that offered this characteristics, it would make the end-of-project handoff a much more rewarding experience for the owner and the owner’s organization would be much more likely to adopt and add value to the existing photo data set for the life of the building.

As always, Rob and I welcome your comments below.  Please subscribe to keep up with this and other Guest Post Fridays at Construction Law Musings.

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New Brunswick Gateway Project under construction (Photo credit: Wikipedia)

While there has been much discussion about whether a construction attorney’s involvement  is actually a detriment to a construction project and its potentially litigious aftermath, I have spent a couple of posts here at Construction Law Musings to discuss the benefits of hiring a construction attorney early in the project, and even later in the event that a dispute arises.  Without rehashing those discussions (I encourage you to check them out and weigh in), these two posts (and the other arguments made elsewhere) assume that the construction lawyer’s role was as an advocate and, more importantly, counselor for a particular client with the duty to protect that construction professional’s interest.

There is, however, a third role that I personally embrace on a regular basis: the role as mediator.  Aside from the advocate’s role (one that I enjoy and see as necessary for the protection of my clients), an experienced construction attorney can also serve as a neutral mediator to assist the two sides of a construction related dispute reach a resolution short of the time, risk and expense of a trial and a judge’s decision.

I have discussed mediation (and other forms of alternative dispute resolution) extensively, but even I need a reminder of why I am a huge advocate of this dispute resolution method.  I received just such a reminder last week when acting as a mediator in the Chesterfield County General District Court.  These sessions consistently remind me of a major benefit of mediation:  the parties get to vent and share the “non-legal” issues that may drive a dispute.  While a mediated agreement almost always comes down to money (at least in construction matters), the key to a settlement often has nothing to do with money.  Without the restraints of the rules of evidence and courtroom procedure, the parties can, and should, voice concerns that in a courtroom would likely be deemed irrelevant.  This will let the parties control the pace of the discussion and allow them, in my opinion, to feel that their concerns have been considered in a way that the litigation process may not.

Throw in the knowledge of the construction field (and probably litigation) that a construction attorney/mediator brings to the table, and you very well may have a recipe for a resolution without the negatives voiced elsewhere.  By use of this subject specific knowledge, those of us who engage in mediation both as counselor and mediator can add a level of assistance for our clients and the clients of others that should lead to more client satisfaction and a smoother process over all.  In short, the construction lawyer as mediator can be yet another benefit of the legal professions assistance to the construction industry.

Do you agree?  What are your thoughts on the subject?  I’d love to hear your comments below.

If you find this Musing to be interesting and have a comment, please join the conversation below and subscribe to keep up with the latest information.

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For this week’s Guest Post Friday, Musings welcomes Kevin Kaiser. Kevin is the online marketing director for Surety Bonds.com, a leading online surety company.  He specializes in educating current and prospective business owners about local surety requirements. He helps contribute to the Surety Bond Education Center and the Surety Bond Insider. To keep up with surety bond trends, follow Kevin and his cohorts on twitter.

D.C. officials are considering changes to a promising-yet-controversial green building law that has raised the ire of the surety industry.

The landmark 2006 Green Building Act mandates new green building requirements for private and public building projects in the District. According to the new regulations, which are set to take full effect in 2012, projects that fail to hit the necessary energy efficiencies and other green standards would be on the hook financially — with the money coming from the developer’s performance bond posted with the city.

But surety companies and industry groups have expressed concern with the concept of a “green performance bond.” These key risk-mitigation tools are standard for most construction projects and ensure that project owners and taxpayers are protected if the contract defaults or fails to follow the contract.

But surety companies are uneasy about the idea of guaranteed performance when it comes to green building. And there are also questions about who’s really on the hook if a contractor fails to hit the mandated energy-efficiency levels.

Historically, sureties have balked at bonding projects that require specific environmental benchmarks or third-party certification. LEED certification and other national designations require an OK from third parties like the U.S. Green Building Council.

As currently written, the act’s language may leave project developers scrambling to find companies will to issue suitable bonds.

“It’s not always the party that has to post the bond that’s responsible for that element of LEED certification,” Bob Duke, director of underwriting and assistant counsel for the District-based Surety and Fidelity Association, told the Washington Business Journal. “Maybe the party posting the bond doesn’t have control of the total obligation.”

But it looks like a compromise may be coming.

Surety industry officials and other D.C. experts have been working to resolve the bonding issue regarding the Green Building Act. A small semantic yet significant step may be changing the regulations to require a “bond” rather than a “performance bond,” according to the WBJ.

“There is confusion as to the ‘performance bond’ required by the Green Building Act,” Chris Cheatham, a D.C. attorney who’s covered the issue extensively on his environmental construction law blog, told the Washington Business Journal. “Revising the requirement to a “bond” should eliminate some confusion but questions still remain as to the availability of these types of bonds.”

Both Kevin and I welcome your comments below.  Also, please subscribe to keep up with this and other Guest Post Fridays here at Construction Law Musings.

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For this week’s Guest Post Friday here at Musings, we welcome Debra L. Bruce. Debra is President of Lawyer-Coach LLC, which provides executive coaching and training for lawyers on leadership and management, team effectiveness, time management, business development and social media. Having practiced law for 18 years followed by coaching for 13 years, she’s in frequent demand as a speaker and writer on law practice management topics. Debra was the first lawyer in Texas credentialed by the International Coach Federation, and served as the leader of its Houston chapter. She has also served as the Vice Chair of the Law Practice Management Committee of the State Bar of Texas and the Chair of the Houston Bar Association’s LPM Section.

Thanks to a Facebook friend, I saw an instructive and amusing example of client service. A mother asked her son to clean the bathroom “like the Queen of England is visiting.” I won’t spoil your fun by telling you what he did. You’ll have to click the link to see. I will tell you that he delivered service that surprises and delights.

When Were You Delighted?

Can you recall a time when you received service that surprised and delighted you? Take a moment to think about that.

The first memory that jumps to my mind involves my arrival for a meeting at the Vintage Inn in Napa, California after a tiring day of cross-country travel. As I unlocked the door and stepped into my hotel room, I heard gentle strains of soothing music. Lamplight and a fire flickering in a fireplace created a romantic mood and warmed me from the chill of the night air. A small table held a complimentary bottle of wine, with glasses and a corkscrew. I sprawled on the bed, and felt like I had landed on a fluffy cloud. The room was no more expensive than what I usually paid on business trips, but this was not my usual business trip experience. When I got home I started planning how I could get back to that hotel.

Another memory concerns a website makeover. After a number of disappointing experiences with web designers who missed their promised delivery dates by weeks or even months, delivered designs that weren’t appropriate for the legal industry, or who were difficult to reach in times of need, I met Luke.

Luke listened carefully to what I wanted and asked clarifying questions. He gave me realistic delivery dates and met them. He met every expectation I had of a web designer. Then progress slowed because I was the bottleneck, and he surprised me.

Luke repeatedly requested the written copy I wanted to include on a page, but I delayed in getting it to him. Finally, one day he sent me a suggested design, complete with copy he had written himself. Most web designers are graphic artists and coders, not copy writers. His draft matched my target audience better than the product a professional copy writer had delivered. I joyfully gave the go-ahead on his design, as is.

(Before you flood me with requests for Luke’s contact information, I regretfully inform you that Luke had the poor grace to abandon me and go to law school. He’s now delivering his star quality services as a lawyer at a big firm.)

The Reaction Evoked

Think about the service that surprised and delighted you. Did you tell anyone else about your experience? Have you referred that provider to someone in need of similar services? Personally, I told both of the above stories to people soon after the occurrence, and a number of times later in making referrals. And I’ve just done it again to all the readers of this blog post.

Tips for Delighting Your Clients

Your clients probably don’t have the requisite expertise to judge the actual quality of your work, but they are experts on how they feel when working with you. To delight your clients, focus on their experience. Take a fresh look at your business from their perspective. (If necessary, ask a friend to come to your office posing as a client, and report to you.) What kind of experience does your organization create?

How does all that work in a law practice or on a construction project? Here are a few aspects that to address in order to optimize your client’s experience.

1. Under promise and over deliver. Often clients depend on you to tell them how long your services will take and how expensive they will be. You may try to please them by giving an optimistic estimate. That usually has the opposite effect intended. If you bust your tail to come in on time and on budget, you merely meet their expectations. You don’t delight them. Therefore, when estimating time and costs, add a cushion to it. If an unexpected hitch develops, you’ll have the ability to remedy it and still deliver as promised. If everything goes as you planned, however, you can surprise and delight by delivering early and under budget.
2. Make them feel important. Train your staff to call clients by name and communicate that their arrival was expected. Be proactive in providing status reports. Respond promptly to calls and emails, or have a staff member let the client know when you will be available. Give clients your full attention while in their presence or on the phone. Be punctual for your appointments with them.
3. Assure their comfort. If possible, choose office space that is easy to get to, with ample inexpensive parking. Send out directions before a meeting and put a map, directions and parking locations on your website. Make the environment as pleasant to be in as you can for them – comfortable and esthetically pleasing furniture and decor, modulated room temperature, refreshments offered, access to wireless internet connections, and so on. For example, I know a lawyer who meets with divorce clients in a cozy room with plush comfy chairs, gentle lamp lighting and several decorative tissue boxes. (His partners call it The Crying Room.) Another one keeps homemade cookies and scented candles on supply. If you’re meeting somewhere like a construction site, at least put down boards so clients don’t have to dodge puddles and uneven terrain to get to you. Crank down the thermostat in summer heat.
4. Protect their privacy. Use walls, curtains or screens to keep others from seeing who is meeting with you from the lobby, hallway or parking lot, particularly if you handle sensitive matters. Keep the client meeting area (including your desk, if in your office) clear of documents or project materials pertaining to other clients. If necessary, soundproof walls to keep conversations from being overheard in other offices.
5.  Demonstrate that they can count on you. Keep your commitments and do so timely. Let them know how to reach you if an urgent matter comes up outside normal business hours. Don’t just wing an answer if you’re not sure. Let them you’ll verify your response and get back to them.
6. Empathize. It may be your job to look at a client’s problem objectively, but that doesn’t mean insensitively. Let them know through your words, tone and body language that you understand how unpleasant, worrisome or difficult their situation is for them. Remember the axiom: “People don’t care how much you know until they know how much you care.”
7. Follow up. After the project has been completed, check back in with your client to see if they have any further needs or questions. Ask for feedback on your services. Is there anything they particularly liked? Anything they would like to see handled differently in the future? How are things going for them now that the matter has been resolved? Is there anything else you can do for them at this time?

Some of the suggestions above may sound like just plain common sense. Unfortunately, many of them are not common practice. That’s why you can surprise and delight if you consistently follow these tips.

As always, Debra and I welcome your comments below.  Please subscribe to keep up with this and other Guest Post Fridays at Construction Law Musings.

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Cloud Computing (Photo credit: Wikipedia)

It’s hard to believe, but I’m almost to the end of year 3 here at The Law Office of Christopher G. Hill, PC (not to mention having recently passed the 4 year mark at Construction Law Musings).  In that three years, I have learned a lot about “the cloud.”

The Cloud, as I see it, is the internet, both good an bad.  When I entered solo practice on July 1, 2010, I knew about web 2.0 and the cloud, but only used these web based tools sparingly.  My then relatively new blog, some interaction on LinkedIn and a relatively new Twitter account (@constructionlaw if you’re wondering) were my only interface with that great information superhighway.

While I met many folks while practicing my construction law trade and using social media at my old firm, I didn’t have to leverage the cloud for anything aside from what marketing benefits I received from these connections.  Since entering solo practice, the cloud has become an integral part of my law firm management and marketing strategies.  I have found the mix of tools that work for me, from Clio web based management software to the use of Google apps and a Blackberry Playbook and z10 to keep me in touch when not in the office.  Use of these tools allows my one man operation to flourish.

Even more importantly, these virtual, cloud based tools, allow me to have more in person face to face contact with clients, colleagues and other potential business sources.  I have said here and other places, a smile and a handshake go a long way toward a happy and long term client.  Getting out to speak with clients and potential clients, through trade organizations or a simple cup of coffee, is, for my time and money, the best way to link up with the construction professionals (or other target markets) that I want to represent.  Not only is this the best way to gain these potential clients’ trust, but it is the best way to get a good read on them as possible clients.

In short, my construction law practice would not run as smoothly without cloud based marketing and practice management tools.  The use of these tools save me time and administrative hassle, streamline billing and document sharing, and keep me from being tied to my desk.  Even with these great benefits, the interesting and more important thing (to me at least) is that these same cloud based tools keep me more fully able to keep my feet on the ground and allow me more personal interaction with my clients.

What are your thoughts on the subject?  Any of you solo and small firm readers of this blog have any other insights?  Just let me know.

If you find this slightly off topic Musing to be interesting and have a comment, please join the conversation below and subscribe to keep up with the latest information.

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For this week’s Guest Post Friday, Musings welcomes Jennifer Watt (@jenniferlwatt).  Jennifer is an Indiana litigator with experience litigating construction disputes, representing surety companies and contractors following project defaults and advising on bankruptcy matters.  Jennifer, maintains Legal Construction Zone, a blog built for Indiana construction professionals to monitor legal news and developments.  Jennifer is an attorney at Kroger, Gardis & Regas, LLP in Indianapolis, Indiana.

I would like to thank Chris for inviting me back as a guest blogger here at Construction Law Musings.  It is always an honor to write for this wonderful blog.

In life you’ve got death and taxes.  On a construction project you’ve got change orders, modifications, alterations, scheduling changes…shall I go on?  It’s practically inevitable that a construction project will require some type of alteration or change from the original bid specs.  But, when are the changes and alterations so drastic that they effectively change the entire contract?

Typical construction contracts provide for additional compensation for modifications or changes in the contracts.  However, these provisions are often accompanied by limitations in the compensation and a contractor may not be fairly compensated.  If a contractor refuses to perform the changes it may risk a claim by the owner for breach of contract.  However, some requested changes, known as cardinal changes, are so big that it effectively changes the scope of the project.

A cardinal change is typically viewed as a breach of contract by the owner and a contractor is not obligated to proceed with a cardinal change if directed to do so by the owner.  “A cardinal change occurs when one party affects an alteration in the work so drastic that it effectively requires the contractor to perform duties materially different from those originally bargained for.”  Rumsfeld v. Freedom NY, Inc., 329 F.3d 1320, 1332 (Fed. Cir. 2003).  However, because of the risk that a requested change or modification may not be viewed as a cardinal change, most contractors choose to continue with the work.

So what is the difference between a reasonable request and an unreasonable request where the owner essentially breaches the agreement by demanding the alteration?  Unfortunately, there is no bright line rule and each jurisdiction is different.  The circumstances of each case vary. But, generally courts have found that the most important factors are: (1) substantial increases in the work; (2) significant alterations in the complexity of the work that increase the contractor’s risks of performance; and (3) time.

Even if one of these factors is present, it may not be sufficient by itself to invoke the cardinal change doctrine.  Some courts look to the overall impact on the project, the cost and the impact multiple factors have and the burden to the contractor.

The contractor bears the burden of demonstrating that the change was so fundamental and profound that performance should be excused.  Due to the unique factors of each project and circumstance, it can be difficult to predict whether a contractor will be successful.  Therefore, before abandoning a project and invoking the cardinal change defense to an owner’s breach of contract claim, the contractor should analyze the impact of the change and the likelihood of success versus the consequences that may result if a contractor is unsuccessful on its cardinal change claim.

As always, Jennifer and I welcome your comments below.  Please subscribe to keep up with this and other Guest Post Fridays at Construction Law Musings.

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First of all, I’d like to say that I am not an attorney. Anything I say in this article should be taken with a grain of salt. All of the information that I have written in this article comes from personal work experience on the worksite.

Each year, construction sites around the nation see hundreds of thousands of injuries related to equipment operation and situations that could be avoidable with the right precautions in place. In 2011 alone, according to the Occupational Safety and Health Administration, there were 4,069 workers killed on a construction site, most of which were avoidable. Though some sort of on-site problems are unavoidable, they can be minimized with simple practices that every construction site should have in place, whether it is the building of a high-rise building or a simple house renovation.

Here are some of the most common issues that lead to injuries on the construction site:

Lack of training

Before anyone steps onto a construction site, they need to have a thorough understanding of not only what they will be doing, but also how to use the equipment involved in the building process. All operators of heavy machinery should have verifiable training on the machine or equipment they will operate. Most equipment dealers offer training as part of their customer service, such as usage manuals, videos and quizzes. Once these are complete, many will offer a certificate of completion at the end of the process. The larger and more complex the machine, the more time should be allotted for training.

Getting on and off Equipment

According to the OCHA, getting on and off of heavy machinery was the number one cause of injury to equipment operators in 2011. If you ever talk to a construction worker, more often than not they will have a story about some “freak” accident they encountered while using heavy equipment. And more often than not, these are not “freak” accidents, but rather due to a lack of precaution. There are simple steps that can be put in place to prevent these instances. First of all, check your equipment and make sure it is suitable for the task at hand. Make sure said equipment has been wiped clean of any dirt or residue and ensure that the traction is solid enough. Also, avoid objects while climbing.

Overhead/ Buried Obstructions

Before building anything, be aware of any overhead or buried obstructions. This includes any underground utilities, electrical lines or gas and sewer pipes. A simple phone call to your local utilities service will ensure that you are in the clear, and can prevent thousands of dollars in unexpected damages, and even more importantly, a worksite injury.

Loading and Unloading Equipment

It seems like an issue arises during every part of the construction site, and loading and unloading is no different. Even on level ground, problems can arise that lead to injury. Ensure that there is enough room to maneuver the machine around the loading dock, which often requires a spotter for guidance. Make sure that the machine clears the ramps before turning, and avoid any crowding in the area. Use proper tie-down procedure, and be sure to use safety tie wires to make sure nothing comes out of place.

Knowing Your Limits

For some people, this might seem redundant to even read, but it cannot be stated enough. It is imperative to know your limits, as well as the limits of others around you. If you are ever asked to do something out of your capabilities, tell your supervisor or someone you work with. You should never feel pressured to perform a task outside of your expertise, nor should your supervisor ask in the first place.

Construction injuries are nearly inevitable, and most likely never will be. Though this is the case, we have come a long way in terms of construction site safety. Since 1970, construction related fatalities have been reduced by 65 percent, and with a little bit of hard work and ingenuity, this trend is bound to continue.

As always, Patrick and I welcome your comments below.  Please subscribe to keep up with this and other Guest Post Fridays at Construction Law Musings.

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Here’s and excerpt:

What I did not realize is the impact that owning my own business would have on my perspective. I have always believed that, in most cases where construction disputes occur, mediation is a great option. However, mediation only occurs with conflict. For any business, whether construction or otherwise, conflict creates expenses that were not likely to have been anticipated or built in to the budget. Litigation is not something that most businesses can, or should, build into their operating budgets.

Now that you’ve had a taste, head on over to ALPS 411 to read the whole post and check out the other great resources.

Please join this conversation with a comment below and subscribe to keep up with this and other Musings.

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For this week’s Guest Post Friday, Musings is excited to have a return visit from a good friend, James Bedell. James is a founding partner of Build2Sustain. You can contact him by e-mail or through his twitter account.  James also brings something else new to Musings – - Video!

I hope that you enjoyed this foray into video.  Please comment below with your thoughts on the video and its content.  Also, please subscribe to keep up with the latest Musings.

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