I’m happy to hear that you’ve found the information useful and helpful!

You might want to peruse the dicussion forums. If you have any quetsions please feel free to post them in the forums!

Cheers!

Just wanted to thank you for putting this up. We just did a complete infrastructure overhaul, replacing all of our Cisco devices with Nortel, and we’ve been having all kinds of issues figuring out the simplest tasks. This whole page is immensely helpful. You’ve just made several customers very happy. Thank you so much.

-Matt

Ian Jacobs provided a very generic view of how contact centers are morphing with the technology. Under 49% of customer contact was through traditional inbound dialing. About 19% was through outbound dialing where the contact center calls a user back. and then the remainder was divided up into IM (web chat), Email and other. It was a decent presentation which seemed to stress that non-telephony means of accessing the contact center were only going to grow if not explode given the available technology – unified communications.

In the end though I guess there was only so much you can cram into 60 minutes. I was hoping for some technical comparision between Avaya/Nortel and Aspect solutions but none was really forthcoming.

Cheers!

The license is tied to the MAC address of the NIC hardware. So you could clone a WS5000, which I believe people have done successfully but the license file wouldn’t match up with the MAC address and while the switch would boot and run it wouldn’t adopt any Access Ports (APs).

The Wireless LAN Switch ships from the factory with the license already applied to the system. In the 2.x software you can’t really access the license file because the system is based on Lynx (I believe it was based on Lynx). In the 3.x software the system is based on Linux and you can access the license file and even export and/or back it up.

If you were a large Motorola (formerly Symbol) customer you could contact Motorola and ask them to provide the license information based on the MAC address of the switch.

Good Luck!

BTW: The machines with bad DOM’s would be great for running Untangle on to make them into firewalls.

I haven’t personally tried it but I’ve learned over the years that just because something isn’t supported doesn’t necessarily mean it won’t work. With that said if you did get it to work you might have to weigh the risk of going into a production environment with an unsupported configuration.

I have two 1700s and one 1740 all running 7.x software. I could probably test it out for you if you are really curious… or it might become immediately clear that it won’t work without some feature in 8.x software.

Cheers!

You’re reading the wrong post… have a look at this post;
Asterisk with Nortel i2002 IP Phones.

I don’t go into incredible detail, but if you understand Asterisk and follow some of the resources I’ve linked to including the comments it’s not very hard.

Good Luck!

Unfortunately the hardware you have is essentially useless without the DOM. I haven’t personally attempted to replace the DOM but you can see from the comments above there have been quite a few that have tried.

Even if you manage to get a replacement DOM that physically works you won’t have any software, even if you get the software you won’t have the license key that determines how many APs the switch can adopt.

You can’t clone a WS5100 to a WS5000, they generally run different versions of software. The WS5000 will run v2.x while the WS5100 will run v3.x.

Sorry I can’t be of more help. Good Luck!