I've been reading up on your Transliteracy stuff (really good), and what has hit home with me is how this applies to my librarians and library staff. I don't work with public patrons much, I mostly educate and train our library staff. We face those same challenges within our own ranks.

At the presentation I did this week for special collections and museums (the one where I shared the digital native Aussie toddler video), I made a point to explain to them that, while their organizations need to keep an eye on the tools younger more tech-savvy patrons use, they need to continue using their existing more traditional set of tools to reach current patrons.

My concern is that people are pointing to it was real evidence of something. I also think that the same points could have been made in another way that was not fabricated and have had the same effect.