Blog - Cherryleaf

What happens to documentation when AI becomes the application interface?

ellis — Fri, 30 Oct 2026 08:18:10 +0000

There was a post on LinkedIn this week suggesting that users will be able to create their own interfaces using Claude and ChatGPT. They argued software companies should therefore focus on providing an interface that AI systems can use to access their software. One way to do this would be through Model Context Protocol (MCP).... Read more »

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New guide: How to keep API documentation up to date

ellis — Thu, 29 Oct 2026 11:16:01 +0000

Your API changes, but the documentation doesn’t always keep pace. Examples stop working. Guides miss new prerequisites. Support answers the same questions because the published instructions leave users stuck. We’ve published a practical guide to maintaining and improving existing API documentation. It’s for teams responsible for a developer portal that needs attention, whether the immediate... Read more »

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Updated certificates for Cherryleaf’s online training courses

ellis — Thu, 29 Oct 2026 09:00:45 +0000

Prompted by a suggestion from one of our students, we’ve implemented a few improvements to the way we issue certificates of completion for our online training courses. Certificates are now issued through Teachable, the platform that hosts our courses. Your certificate recognises that you’ve successfully finished a course. The updated process makes it easier to... Read more »

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New guide: how to hire a Technical Author

ellis — Wed, 28 Oct 2026 10:12:44 +0000

Hiring a Technical Author can be difficult if you have never recruited one before. What should the job description include? How do you assess a writing portfolio? Do you need a permanent employee, a contractor, or someone to manage the whole documentation project? We’ve created a practical guide to help employers make these decisions. It’s... Read more »

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AI is judging your product: Why your documentation matters

ellis — Mon, 26 Oct 2026 12:09:28 +0000

People are starting to ask AI assistants questions they used to put into a search engine: “Which project management tool works for a small charity?” or “Can this software import data from our old system?” That shift is already visible in the UK. In a survey of more than 4,000 consumers, Which? found that just over... Read more »

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UK Technical Writer and Technical Author Jobs Trends – October 2026

ellis — Mon, 19 Oct 2026 12:20:16 +0000

UK demand for Technical Writers and Technical Authors has softened slightly in October 2026, according to our latest monthly jobs survey. Our October survey suggests a 3.4% decline in advertised vacancies across comparable LinkedIn and Reed searches, compared with September. While this points towards a modest slowdown in recruitment, the contract market remains relatively stable,... Read more »

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Why UK software companies hire technical writing specialists

ellis — Fri, 16 Oct 2026 07:23:18 +0000

Software companies hire technical writing specialists to solve a business need. They do it when the product has outgrown the knowledge held in developers’ heads, support tickets, Slack threads, and half-finished pages in a help centre. At that point, poor documentation starts to affect sales, onboarding, support workload, security assurance, and customer confidence. It becomes... Read more »

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What UK software employers want from Technical Writers and Technical Authors

ellis — Thu, 15 Oct 2026 12:25:26 +0000

We recently reviewed recent UK permanent, contract, and freelance vacancies for software-focused Technical Writers and Technical Authors. Our analysis excluded aerospace, defence, manufacturing, bid-writing, and similar roles. We were able to identify some common patterns: Software companies are looking to hire people who can work inside the product development process, investigate how a product works,... Read more »

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Using AI to create bilingual onboarding videos

ellis — Wed, 14 Oct 2026 09:00:29 +0000

We are currently creating onboarding videos from policies and procedures for a client. The videos are in both English and Arabic. We’ve found AI is helping us produce the videos faster, but it hasn’t removed the need for instructional design, visual design, translation review, or stakeholder approval. The people involved still make the important decisions.... Read more »

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New e-learning course: Managing documentation projects with AI

ellis — Fri, 02 Oct 2026 06:47:57 +0000

Whilst AI is changing documentation work, organisations are seeing very different results. The most successful results come when you know what you ultimately want AI to achieve, and what “good” looks like. In an organisational context, you also need to know where AI belongs in the process, and how to keep control of quality. That... Read more »

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