About James Taylor

How to Get Smarter with Decision Management

James wrote a new article on How to Get Smarter with Decision Management for BR Community.

Article – Smarter Systems

James’ latest column on BR Community has been published – “Smarter Systems: Action-oriented, Flexible, Predictive, Learning,” Business Rules Journal, Vol. 11, No. 2 (Feb. 2010), URL: http://www.BRCommunity.com/a2010/b524.html

Article – Prepare for impact

Teradata Magazine Online published an article on decisioning by James and Neil: Prepare for impact.

Achieving organization agility using Decision Management

James wrote an article with Vijay Narayanan on using decision management and business process management in combination – Achieving Organization Agility Using Decision Management.

Interview on Decision Stats

James gave an interview to DecisionStats, a blog that interviews experts in data mining and anlaytics. Interview James Taylor Decision Management Expert « Decision Stats.

Decision Management Contrasted

James just wrote a new article for BR Community called Decision Management Contrasted.

A Realistic View of Business Rules Engines

James wrote a new article for his Business Rules Community column – A Realistic View of Business Rules Engines.

Analytics in a Multichannel World

James wrote a new article for destinationCRM.com: Analytics in a Multichannel World.

Article on Customer Decisions

James wrote an article on customer decisioning – To Focus on Your Customer, Focus on Your Decisions – in Frost & Sullivan’s Customer Contact eBulletin.

Six Sigma and Decision Management — An Example

James published the second of a pair of articles on decision management and Six Sigma – Six Sigma and Decision Management — An Example.