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<div id="u38skip2">
<ul>
<li><a id="u38skip2c" href="#maincontent">Skip to content</a></li>
<li>
<a id="u38acc" href="https://www.oracle.com/corporate/accessibility/"
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<span class="u38acttitle">Cloud Account</span>
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href="javascript:sso_sign_out();"
id="u38pfile-sout"
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<li data-lbl="Customer Stories"><div><a href="/communications/customer-successes/">Customer Stories</a></div></li>
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<h1 class="rwaccent-6">Unified Assurance—a Modern and Automated Service Assurance Solution</h1>
<p class="rh03btxt">Deploy an end-to-end service assurance solution with automated root cause analysis using event correlation, machine learning (ML), and topology. Oracle Unified Assurance can be deployed as an overlay platform to unify monitoring across existing assurance tools or as a standalone assurance solution. Integrate the solution into multivendor networks and management systems, or deploy it in a hybrid mode.</p>
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<a href="/communications/demo-form/" data-width="640" rel="lightbox" title="Request a demo" data-lbl="contact-us-ctabttn" data-trackas="rh03-lightbox" role="button">Request a demo</a>
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<h2 class="rwaccent">Unified Assurance features and benefits</h2>
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<p class="rw-intro">Oracle’s Unified Assurance solution is helping customers automate assurance and implement assisted and full closed-loop automation.</p>
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<option value="#rc30p1">Unified assurance</option>
<option value="#rc30p2">Efficient operations</option>
<option value="#rc30p3">TCO reduction</option>
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<div class="rc30w4 rc30pane rc30pane3 rc30pane-bleed rw-neutral-00bg o-bgimg" id="rc30p1" data-bgimg="/a/ocom/img/bgimg02-bgse-resources-03.png" data-lbl="unified-assurance:">
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<h4>Guaranteed network and service quality</h4>
<p>Provide dynamic, end-to-end assurance for 5G solutions at scale while ensuring optimal quality of service and customer experience with machine learning (ML) analytics.</p>
<h5>End-to-end federated assurance</h5>
<p>Automate operations with end-to-end network and service assurance by federating across existing tools. Leverage existing investments with a roadmap to rationalize the tools and build the basis for autonomous operations.</p>
<h5>Automated root cause analysis</h5>
<p>Reduce mean time to detect and mean time to repair using live topology, advanced correlation, and ML-based event analytics. Empower operations and engineering with real-time performance reports and an automated issue detection engine.</p>
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<h5>Superior network customer experience</h5>
<p>Guarantee network and service quality for consumers and enterprises. Improve customer satisfaction, net promoter score metrics, and overall brand image while complying with contracted SLAs to avoid penalties and reduce churn.</p>
<h5>Machine learning and event analytics</h5>
<p>Gather, aggregate, and curate large amounts of event data to drive analytics and train ML algorithms. Operationalize complex networks and services using ML-based anomaly detection without augmenting operations staff.</p>
<ul class="icn-ulist">
<li class="icn-chevron-right"><a href="/a/ocom/docs/unified-assurance-charting-the-path-towards-autonomous-operations.pdf" target="_blank" data-lbl="unified-assurance-paper-lnk">Position paper: Charting the Path towards Autonomous Operations (PDF)</a></li>
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=124102?elqCampaignId=336835" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220218P00111:ow:o:p:po" data-lbl="assurance-5g-era:paper">Business brief: Unified Service Assurance in the 5G era</a></li>
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=123425?elqCampaignId=338400" data-cxdtrack=":ow:o:s:po:::" data-adbtrack="WWMK220223P00064:ow:o:s:po:::" data-lbl="improve-anomaly-detection:paper-lnk">Business brief: Improve anomaly detection through machine learning</a></li>
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=124106?elqCampaignId=336834" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220218P00110:ow:o:p:po" data-lbl="universal-topology:paper">Technical brief: Universal Topology&mdash;Enabling end-to-end network visibility</a></li>
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=124026?elqCampaignId=336838" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220219P00002:ow:o:p:po" data-lbl="closed-loop-service assurance:datasheet">Datasheet: Faster time to market requires closed-loop service assurance</a></li>
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</div>
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</div>
</div>
</div>
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<h4>Closed-loop automation and hyperscale networking architecture</h4>
<p>Monitor and assure service performance across a multivendor network to troubleshoot potential network disruptions. Increase agility in event response or when introducing new services.</p>
<h5>Closed-loop automation enablement</h5>
<p>Monitor service, network, and infrastructure resources based on intent and the contracted performance SLAs. Trigger policy-based assisted and automated configuration changes through a service and/or network orchestrator.</p>
<h5>NOC to SOC evolution enablement</h5>
<p>Troubleshoot potential network disruptions by prioritizing issues that impact service quality and experience. Correlate service quality insights about performance, topology, and inventory to quickly identify issues impacting service quality.</p>
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<h5>Rapid time to market</h5>
<p>Increase agility when introducing new services with monitoring and assurance that reduces time to market to days or weeks, instead of the six months or longer needed with legacy IT and OSS tools.</p>
<h5>Vendor-agnostic assurance</h5>
<p>Deploy an independent assurance solution that provides a vendor-agnostic view of the network. Monitor and assure service performance across a multivendor network.</p>
<ul class="icn-ulist">																			<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=124104?elqCampaignId=336836" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220219P00001:ow:o:p:po" data-lbl="enable digital transformation:brief">Technical brief: Transitioning legacy systems to enable digital transformation</a></li>
</ul>
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</div>
</div>
</div>
</div>
</div>
<div class="rc30w4 rc30pane rc30pane3 rc30pane-bleed rw-neutral-00bg o-bgimg" id="rc30p3" data-bgimg="/a/ocom/img/bgimg02-bgse-resources-03.png" data-lbl="tco-reduction:">
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<h4>Streamlined operations</h4>
<p>Ease the move to 5G with standardized and simplified unified assurance that ensures operations consolidation and the frictionless retirement of legacy systems.</p>
<h5>Standardization and simplification</h5>
<p>Tackle tool sprawl and simplify processes by standardizing on Unified Assurance. Increase employee efficiency by avoiding training them on tools from multiple vendors, and reduce costs associated with license, maintenance, integration, and upgrade fees.</p>
<h5>Legacy tools retirement</h5>
<p>Modernize and future-proof operations by replacing multiple legacy tools with a single, unified assurance solution. Reduce operating costs, and bring new services to market faster.</p>
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<h5>OpEx reduction</h5>
<p>Avoid manual operations and reduce truck rolls with an automated correlation and unified operations view of cross-domain networks and service performance. Automatically create tickets for issues that need manual intervention.</p>
<h5>Network Operation Centers (NOCs) consolidation</h5>
<p>Reduce the number of NOCs by consolidating tools and simplifying the network management and operations environment. Increase customer service quality, improve operational efficiency, and reduce costs.</p>
<ul class="icn-ulist">
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=123544?elqCampaignId=338570" data-cxdtrack=":ow:o:s:po:::" data-adbtrack="WWMK220224P00067:ow:o:s:po:::" data-lbl="digicel-webinar-lnk">Webinar: Hear how Digicel transformed its network operations centers</a></li>
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=124104?elqCampaignId=336836" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220219P00001:ow:o:p:po" data-lbl="enable digital transformation:brief">Technical brief: Transitioning legacy systems to enable digital transformation</a></li>
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<h2>Unified Assurance components</h2>
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<h3><span class="rw-lilac-120txt">01</span>Oracle Communications Unified Assurance</h3>
<p>An end-to-end assurance solution providing automated root cause analysis using topology, event correlation, and ML-based analytics. Deploy the solution as an umbrella platform over existing tools, as a standalone platform with integrations into multivendor networks and EMS/NMS, or in a hybrid mode.</p>
<p><a href="/a/ocom/docs/industries/communications/comm-unified-assurance-ds.pdf" target="_blank" data-lbl="comm-unified-assurance:datasheet">Read the Unified Assurance datasheet (PDF)</a></p>
<p><a href="/a/ocom/docs/unified-assurance-flow-analytics-datasheet.pdf" target="_blank" data-lbl="comm-unified-assurance-flow-analytics:datasheet">Read the Unified Assurance Flow Analytics datasheet (PDF)</a></p>
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<h3><span class="rw-lilac-120txt">02</span>Oracle Communications Unified Topology</h3>
<p>An integrated auto discovery and topology mapping solution that gives customers a dynamic view of their networks. Working seamlessly with Oracle Unified Assurance, it significantly increases the granularity and efficacy of root cause analysis and reduces mean time to resolution.</p>
<p><a href="/a/ocom/docs/industries/communications/comm-unified-topology-ds.pdf" target="_blank" data-lbl="network-inventory:explore">Read the Unified Topology datasheet (PDF)</a></p>
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<h3>Find resources and more</h3>
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<select name="f4">
<option value="#rc30category-1">Cloud learning</option>
<option value="#rc30category-2">Industry insights</option>
<option value="#rc30category-3">Share knowledge</option>
</select>
</span>
</span>
</form>
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<div class="rc30w3">
<div class="rc30w4 rc30pane" id="rc30category-1" data-lbl="cloud-learning:">
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<h4>A multidimensional telco cloud automation solution</h4>
<p>Read Appledore’s report about Oracle’s support for lifecycle management of both network-facing and customer-facing services with an emphasis on multidomain (cross-domain) orchestration.</p>
<p><a href="/communications/closed-loop-automation/appledore-solution-profile/" data-lbl="5g-solution-profile">Read the solution profile</a></p>
</div>
</div>
</div>
<div class="col-item rc30-blank rw-neutral-30bg" data-bgimg="/a/ocom/img/bgimg01-bgne-overlay-03.png">
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<div class="rc30w4 rc30pane" id="rc30category-2" data-lbl="industry-insights:">
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<div class="col-item rc30-390w rw-neutral-30bg">
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<h4>The back office in 5G: reimagining and reshaping OSS for the 5G era</h4>
<p>Gain insights into improving the customer experience and enhancing network agility with a highly automated back office, fueled by a modern OSS.</p>
<p><a href="https://go.oracle.com/LP=108643?elqCampaignId=292001" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="BUMK200731P00004:ow:o:p:po" data-lbl="back-office-5g:infographic">View the infographic</a></p>
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<div class="col-item-w1 rc30w11">
<h4>Additional insights</h4>
<ul class="icn-ulist">
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=123544?elqCampaignId=338570" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220224P00067:ow:o:p:po" data-lbl="noc-digicel:report">Enabling NOC Transformation and Consolidation at Digicel</a></li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="rc30w4 rc30pane" id="rc30category-3" data-lbl="share-knowledge:">
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<h4>Orchestrate compelling 5G use cases with network slice management</h4>
<p>Get an in-depth look at Oracle’s orchestration solutions, which handle lifecycle management of both network-facing and customer-facing services with an emphasis on multidomain (cross domain) orchestration.</p>
<p><a href="https://go.oracle.com/LP=108643?elqCampaignId=292001" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="BUMK200731P00004:ow:o:p:po" data-lbl="oss-5g:report">Read the report</a><br><a href="https://go.oracle.com/LP=109839?elqCampaignId=292001" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="BUMK200731P00004:ow:o:p:po" data-lbl="back-office-5g:infographic">View the infographic</a></p>
</div>
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<div class="col-item-w1 rc30w11">
<h4>More assets</h4>
<ul class="icn-ulist">
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=124026?elqCampaignId=336838" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220219P00002:ow:o:p:po" data-lbl="closed-loop-assurance">Closed loop service assurance – It’s what’s missing in SDN/NFV</a></li>
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=124698?elqCampaignId=341137" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220315P00071:ow:o:p:po" data-lbl="key-service-assurance">Key to service assurance is unified and normalized data</a></li>
<li class="icn-chevron-right"><a href="https://go.oracle.com/LP=124548?elqCampaignId=341135" data-cxdtrack=":ow:o:p:po:::" data-adbtrack="WWMK220315P00070:ow:o:p:po" data-lbl="unified-approach-assurance">Unified approach to end-to-end service assurance</a></li>
</ul>
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</div>
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<h2 class="rw-ptitle">Related orchestration solutions</h2>
<div class="col-framework col-justified col3 col-gutters">
<div class="col-w1">
<a href="/communications/closed-loop-automation/operations-support-system/" data-lbl="operations-support-system" class="col-item rw-neutral-00bg rw-lilac-120-beforebg">
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<h3>Unified Orchestration and Assurance</h3>
</div>
<div class="col-item-w2">
<p>Automate operations at cloud scale and leverage closed-loop automation to reduce OpEx and increase service agility.</p>
</div>
</a>
<a href="/communications/closed-loop-automation/network-inventory/" data-lbl="network-nventory" class="col-item rw-neutral-00bg rw-lilac-120-beforebg">
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<h3>Unified Inventory and Topology</h3>
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<div class="col-item-w2">
<p>Gain network and service visibility and automate the design, orchestration, and operation of complex networks and services.</p>
</div>
</a>
<a href="/communications/closed-loop-automation/service-orchestration/" data-lbl="service-assurance" class="col-item rw-neutral-00bg rw-lilac-120-beforebg">
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<h3>Unified Orchestration</h3>
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<p>Accelerate time to revenue of fixed, pre-5G, and 5G-era mobile and digital services.</p>
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</a>
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<h2>Get started with unified assurance</h2>
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<h3>Request a demo</h3>
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<p>See a live demo of Oracle Communications Converged Application Server.</p>
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<div class="obttn1">
<a href="/communications/demo-form/" role="button" data-width="640" rel="lightbox" title="Request a demo" data-lbl="request-a-demo" data-trackas="rc31-lightbox">Try a demo</a>
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<h3>Contact us</h3>
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<p>Questions about our solutions? Reach out and ask a question.</p>
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<a href="/communications/comms-contact-us-form/" role="button" data-width="640" rel="lightbox" title="Request a demo" data-lbl="contact-us" data-trackas="rc31-lightbox">Contact a communications expert</a>
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<h3>Partner with us</h3>
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<p>Expand your portfolio by offering market-leading solutions.</p>
<div class="obttns">
<div class="obttn1">
<a href="https://go.oracle.com/LP=124340?elqCampaignId=338850" data-cxdtrack=":ow:o:p:gts:::" data-adbtrack="WWMK220228P00024:ow:o:p:gts" data-lbl="partner-with-us">Join the partner network</a>
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